Delivery Information
All wine bought and sold through LANGTONS is held securely in our state-of-the-art, temperature-controlled National Warehouse, just outside of Melbourne, ensuring fast and efficient shipping to your nominated address Australia-wide.
All orders are subject to signature on delivery, you will also be required to show your ID to the driver. If you select ''you can leave my order unattended'' at the checkout. you authorise LANGTONS delivery provider to leave the package(s) at the shipping address without obtaining a signature.
Shipping Charges Within Australia
All orders placed are subject to a flat shipping fee as outlined below:
| Metro Areas | Regional Areas |
| $18.50 | $23 |
All items, including shipping, must be paid for in full before dispatch. We strive to process and dispatch your order from our warehouse within two business days. However, during busier periods, this timeframe may be extended.
The estimated delivery timeframe is 2-10 business days from dispatch, Australia-wide.
Please note below the cut-off dates for metro and regional deliveries during the festive season to ensure timely arrival.
- Metro Perth - Wednesday 4 December 2024
- Metro Brisbane - Tuesday 10 December 2024
- Metro Adelaide - Thursday 12 December 2024
- Metro Melbourne - Wednesday 18 December 2024
- Metro Sydney - Monday 16 December 2024
- Regional Western Australia - Thursday 28 November 2024
- Regional Victoria, Tasmania, NSW, South Australia, Queensland - Wednesday 4 December 2024
New ways to ship, save and store your auction items
1. Auto shipping
Our Auto Ship function takes the hassle out of logistics for you by processing your auction winnings the next business day after the auction closes, in preparation for dispatch. To set your Auto Shipping preference, simply login to LANGTONS, go to your Dashboard, click Manage Preferences and open the Auctions & Deliveries pane to toggle 'Automatically ship my auction items' on or off.
2. Consolidate and save
We will automatically ship all of your auction winnings every 21 days with a single charge per delivery. The 21 day cycle commences at the time of your first auction purchase, additional purchases made within 21 days from the first purchase will be consolidated into the shipment, making this a viable shipping option for frequent auction clients. Before a consolidated shipment is dispatched, you will be notified via email, allowing you to make any necessary adjustments. If you can't wait 21 days, you can simply log in and ship your items at any time. To disable Consolidated Shipping, please contact our Customer Experience Team.
Learn more on way to ship and store your Auction items here.
3. Store your winnings
You can store your winnings in our secure, temperature-controlled wine storage facility. If your cellar is full or you're out of the country, we can store your wine at the price of $0.40 per bottle per month. Items that have not been shipped will be charged the monthly storage fee on the 21st of each month. For every month of storage, you will receive an invoice, and your default credit card will be charged. Simply login to your account and ship your auction items if you do not wish to use our storage service.
VIC Delivery - Victorian liquor laws
Compliance with our legal obligations is very important to us and integral to the way we do business.
What these laws mean is that, when you order alcohol from us for delivery in Victoria, we will be instructing our delivery drivers that they must check that:
● the alcohol is delivered to the person that made the order;
● the person that made the order is present when the order is delivered; and
● the person that placed the order is 18 or over, with reference to valid identification (proof of age document).
If you'd like to speak with someone about your order, please click here to contact our friendly Customer Experience Team. Alternatively, you can call them on 1300 946 347.