Your wine will be sold through our weekly online Auctions.

Once your items are listed in your account, they will be moved into an upcoming Auction. This process is managed by the LANGTONS Auction team.

You will receive Auction details at least 24 hours before the auction is set to open.

A prior valuation is not required to sell your wines with LANGTONS, however we do ask that you please send a list of the wine you intend to sell for review as not all bottles are suitable for sale.

We have a comprehensive database which you can access which lists all of our recent and historical Auction results. Valuation Tool

Alternatively, if you would like a comprehensive estimate, our team of highly skilled wine experts is on hand to help with wine valuations, cellar appraisals and advice on getting the most out of the sale of your wines.

To access this service, you can email valuations@langtons.com.au  or call 1300 946 347.

Yes, you will need to have a member account with LANGTONS to sell with us. Registering is easy, and only takes a few minutes. Your wine will be listed and managed through this account.

All wine sold through LANGTONS is held in our temperature controlled, warehouse facility in Hoppers Crossing, Victoria. All items are inspected, catalogued and photographed. They are then placed in one of our weekly online auctions.

You will receive confirmation of Auction details at least 24 hours before the Auction is set to open.

Upon the sale of your listings, we charge a seller's commission of 15.00% (inc. GST) of the hammer price. In instances where the vendor commission is lower than the handling fee, a fee of $6 fee will be charged. This covers the receipting, handling, photography and storing of wines

Once you have joined LANGTONS and confirmed with our team the list of wines you intend to sell, we will provide you with further details on our transportation options. These may include:

• Use of one of our partner courier services
• Drop off at a participating Dan Murphy's store
• Drop off at our Hoppers Crossing Warehouse

To access this service, you can email valuations@langtons.com.au or call 1300 946 347.

To ensure a safe and efficient delivery service for your wines, please follow the advice below.

• Ensure your bottles are packed safely and securely. They should not be able to move around or make contact with each other inside the carton (please do not use clothing to wrap your bottles).
• Ensure bottles are not visible or easily accessible.
• Ensure the carton is taped securely shut.

Securely attach delivery labels supplied by LANGTONS to every box. These will include: Your member number and name, box numbers (e.g. ‘Box 1 of 3, Box 2 of 3, etc.), delivery address:

LANGTONS PTY LTD
Warehouse 5 & 6
43 Industrial Ave.
Hoppers Crossing
VIC 2039)

Include a complete list of bottles in the first box of your shipment, detailing product name, quantity, vintage, and size. A copy of this sound be emailed to auctions@langtons.com.au.

Your wine is covered at its lowest estimated value less Seller commission, from the time it is dropped off at a LANGTONS Hub or collected by our courier, provided we have a complete list of what's included in the consignment.

There is no charge for this coverage, however, if compensation is required for breakage or items lost in transit, payment will be made at our low estimate minus sellers commission.

Due to the nature of cork and fine, old wine, we cannot cover or be responsible for the change in the condition of your wine in transit or in storage at our temperature-controlled warehouse facility.

Once your wines are received at our warehouse, they will be inspected, catalogued, photographed and then confirmed by our Quality Assurance team. Please allow up to 28 days from the date of delivery for the listing to go up for Auction online.

You will receive notification of your scheduled Auction at least 24 hours before it is set to open. Please use this time to review your listings.

The Reserve is the minimum price acceptable to you for selling your wines. If the Reserve is not met, the wine will pass in.

LANGTONS house Reserve is in place by default and will be visible to you once your wines are listed in your account. You can adjust the Reserve to a value that is below or equal to the low estimate in your account.

If your wine is valued at a low estimate of $20 or less, only house Reserve is available.

Once the Auction has gone live, you will not be able to adjust your Reserve.

We can organise to return your wines to you upon request at least 2 days before the Auction date. A delivery charge will be invoiced.

Wine listings cannot be withdrawn from live Auctions.

Wines that pass in at Auction will become a second chance offer for 24 hours, available to bidders who have shown interest. If unsold after the second chance period, your wines will be relisted in a future Auction(s).

We can organise to return your unsold wines, upon request, prior to an Auction going live. A delivery charge will be invoiced.

If your wines are evaluated to be of No Commercial Value, a member of the team will be in contact to provide details and organise to return or dispose of the bottles at the owner’s cost. If we do not receive advice on your choice, we will dispose of your bottles after 28 days.

Sellers are remitted into their nominated bank account within a maximum of 7 business days from close of Auction. Account details can be set/adjusted in the My Settings area of your customer account.

Multi-factor Authentication provides additional security for your personal information by verifying your identity when logging into an online account. Once you’ve entered your login credentials (username and password), we will send a one-time verification code to the email address or mobile number associated with your account. You will need to provide this code to gain access.

Click Multi-factor Authentication for frequently asked questions on Multi-factor authentification.

At LANGTONS, we want to help you along your wine journey, whether you are new to wine or a seasoned collector. Some will want to take the journey themselves, and others will look for the guidance of an expert. The LANGTONS team is made up of industry leaders and expert staff ready to serve you with the level of assistance you require.

We offer:

• A seamless wine buying experience with access to Auction, Private Client Manager services, and our wine and spirit store.
• A commitment to quality at all levels, from sourcing, to storage and delivery.
• Access to over 200 wineries.
• A comprehensive online account and 24-hour access to our marketplace.
• Every wine and spirit available for sale through our online store is tasted for quality with a money back guarantee*.

There are three ways to purchase wine with LANGTONS. You can buy items via our online store, bid on our weekly online Auctions, or receive personalised recommendations via our complimentary Private Client Manager service.

Our online store features a wide range of wine from around Australia and the world, personally tasted and selected by our team of wine experts.

Our weekly online Auctions attract the best Seller around the country, giving you access to the best selection of local and imported wine on the Australian secondary market.

Connect with a LANGTONS Wine Private Client Manager for a personalised wine buying experience. Your wine Private Client Manager can tailor offers to suit your tastes and budget, with the flexibility to adapt as your collection grows or your tastes change.

Our team of expert wine Private Client Managers offer a truly unique and personalised wine buying service. Whether it's a hard-to-find vintage, a special gift, or a great-tasting, good-value wine for everyday drinking, a LANGTONS Private Client Manager is on hand to source and deliver exactly what you are after, at the best possible price, every time.

A LANGTONS Private Client Manager can also help you make the most of buying wine at Auction. From first time users to regular traders, a LANGTONS Private Client Manager can bid on your behalf, make recommendations, and help you to list and sell your wine.

To find out more, call 1300 946 347, or register and one of our expert wine Private Client Managers will be in touch shortly.

If your cellar is full or you're out of the country, we offer wine storage at a rate of $0.40 per bottle per month. You can keep your auction winnings in our secure, temperature-controlled facility. Storage will be automatically enabled on your account in due course, but we will notify you before this happens and before any charges are incurred.

To avoid storage fees, please arrange shipping of your auction items by 4pm on the 21st of each month.

Please note, we are not currently accepting storage for Wine Store or Client Services purchases.

You will need to be logged in to your LANGTONS account and ensure your details are all up to date.

If you are new to LANGTONS, you can create a customer account in just a few minutes.

Before you start bidding, we recommend that you carefully review all of the information presented on the lot page.

To place a bid:

• Enter the most you are prepared to pay for each bottle/item in the lot in the bid box. Take a moment to check you are happy with the amount that you have entered.
• Click ‘place bid' to submit.
• If you have ‘Show bid confirmation’ turned on you will need to confirm again before the bid is placed..

If you are outbid, you will be alerted by email with an outbid notification. The lot status in your bid list will change from winning to outbid. Repeat the steps above to increase your bid.

Please note that a valid credit card saved against your customer account is necessary in order to bid at Auction with LANGTONS.

AutoBid lets you set the highest price you're willing to pay for a lot. During an auction, the AutoBid system will automatically place bids for you in $1 increments until your maximum bid is reached.

If the bidding exceeds your maximum AutoBid, you'll receive an outbid notification via email. You can then increase your bid through your bid list in your customer account if you wish.

If you win the lot, you'll pay just $1 more than the next highest bidder, not necessarily your maximum bid amount.

• Set your bids to the highest amount you're willing to pay for each bottle or item in the lot, rather than placing a new bid each time you're outbid.
• Make sure your AutoBid is higher than the lot's Reserve price.
• Monitor your bid list regularly, asthis is the easiest and most convenient way to track your bids.
• Remember to refresh the page to ensure you’re seeing the most up to date information.

When an online Auction closes, you will receive an email notification advising you that you have won. 

Your bid list. will also reflect whether you have won or lost a lot.

For online Auctions that have closed and moved to in-room Auction, you will receive an email notification in the event that you have won, approximately 24 hours after the in-room Auction has closed. 
 

LANGTONS 2nd chance offer gives you the opportunity to buy wines you may have missed if your bid fell short of the Reserve.

If your final bid falls short of the Seller's Reserve on Auction close, you will have the opportunity to increase your final offer in order to meet the Reserve and win the item.

You will receive notification of any 2nd chance offer via email upon Auction close. You will have 24 hours to accept this offer.

Second chance offers are 'first-in-best-dressed'–be quick to ensure you are successful in securing the lot!

Membership of our services is free

A Buyer's Premium, (18% inc GST) is added to the winning bid when the Auction closes and is applied only on successful bids.

We occasionally run Auctions which carry a discounted Buyer’s Premium.

We recommend you check your customer account for any outstanding invoices requiring payment. Actioning payment will unblock your account and allow you to start bidding again. 

If you don't believe you have any outstanding invoices or you are having trouble accessing your account, please contact us on 1300 946 347 or get in touch via email.

LANGTONS only charged GST on the Buyer’s Premium, as this is a service charge.

If GST has been included in the total unit price of your item, this is because the seller who has sold that item is GST registered. This is calculated out of the winning bid, not added on top.

As of 29th January 2024, new members will be subject to LANGTONS consolidated shipping policy.

We will consolidate all of your auction items and ship these to your default address within 21 calendar days.

You can dispatch your winning lots any time by logging into your account dashboard and selecting ''Ship an order''

Sellers are remitted into their nominated bank account within a maximum of 7 business days from close of Auction. Account details can be set/adjusted in the My Settings area of your customer account.

We accept all major credit cards, including American Express, Mastercard and Visa.

At Auction, other payment methods (including bank transfer and BPAY) are available on lots greater than $10,000.

At the close of an Auction, an automatic charge to your default holding credit card will follow for all invoices under the total value of $10,000. If your credit card payment is declined at the close of the Auction, we will attempt to charge the subsequent credit card/s held in your account.

For Auction buyer invoices over $10,000; if you have not made contact with LANGTONS customer service to settle the account, your default holding credit card will be charged on the 14th day post-Auction close. If the default nominated credit card payment fails, LANGTONS will attempt to charge the subsequent credit card/s held in your account.

LANGTONS Auction service includes several handy features designed to give you more control in how, and when, you get your auction winnings.

Auto Ship: Our Auto Ship feature simplifies logistics by preparing your auction winnings for dispatch the next business day after the auction closes.

To set your Auto Shipping preference:

• Log in to LANGTONS.
• Go to your Dashboard.
• Click on Manage preferences.
• Open the Auctions & Deliveries pane and toggle the ‘Automatically ship my auction items’ option on or off.

Consolidated Ship: This option ships your auction items to your default address in a 21 days cycle which starts with your first auction purchase (or any purchase within 21 days of opting in), and any additional purchases made within that period will be consolidated into one shipment. This is a cost-effective shipping choice for frequent auction clients.

You will receive a notification email before dispatch, allowing you to make any necessary adjustments. You can also log in at any time to manually ship your items.

To set your Consolidated Ship preference:

• Log in to LANGTONS.
• Go to your Dashboard.
• Click on Manage preferences.
• Open the Auctions & Deliveries pane and toggle the ‘Automatically consolidate and ship’ option on.

To disable Consolidated Shipping, please contact our Customer Experience team.

Storage: Store your cherished purchases with LANGTONS for a nominal fee of $0.40 per bottle per month, including GST. To avoid these storage fees, please ensure you arrange the shipping of your auction items by 4pm on the 21st day of each month.
 

Items not shipped out of your account by 4pm on 21st of each month will be eligible for storage fees of $0.40 per unit/bottle per month. You will be notified via email of any upcoming storage charges on the 14th and 20th of each month, allowing you to make the necessary shipping arrangements.

To avoid storage fees, please arrange shipping of your auction items before the 4pm on the 21st day of each month.
 

Please refer to our delivery page for comprehensive details on shipping charges within Australia.

Shipping and insurance quotes can be obtained on your behalf from our preferred transport partner for wine purchases that require delivery to an overseas address. For all international shipping enquiries, please contact our Customer Experience team on 1300 946 347, or send us an email.

You can choose to pick up your order from your local Dan Murphy stores. Our standard delivery time frames and charges apply.

LANGTONS Delivery Guarantee is an optional charge that covers the cost of breakages, damage and lost stock during transit. It is calculated at 1.5% of the sale value. For your order to be covered, Delivery Guarantee must be paid in full at the time of processing shipping.

For Automated Delivery, log in to LANGTONS, go to your Dashboard, click on Manage preferences and open the Auctions and Deliveries pane and toggle the 'Delivery Guarantee' option on/off.

LANGTONS Delivery Guarantee does not cover items authorised to be left on the delivery premises without a signature, or for items affected by heat damage. Please see our full terms and conditions for more information.

LANGTONS primarily uses the Endeavour Delivery network and Australia Post. 

Alternative shipping methods and carriers can be arranged upon request (additional fees and charges may apply).

Please contact our customer service team on 1300 946 347, or send us an email.
 

Yes. Once your order is dispatched, delivery tracking information is included within your order dispatch confirmation email and is also accessible via the My Account > Orders > Track an Order.

If you cannot locate this information please contact our Customer Experience team on 1300 946 347 or get in touch via email.​

The Auto Shipping preference takes the hassle out of logistics for you by processing your auction winnings the next business day after the auction closes, in preparation for dispatch. Consolidated shipping on the other hand allows you to ship all of your auction winnings over a 21 day period starting 21 days before the day you opt in, for a single charge per delivery.

By default all deliveries are subject to signature upon delivery, you will also be required to present a valid ID to the driver. If you select ''you can leave my order unattended'' at the checkout, you authorise our delivery provider to leave the package(s) at the shipping address without obtaining a signature.

At this time, these services are only applicable to auction purchases.

Please click here for the latest Warm Weather Shipping updates.

Whilst we monitor weather conditions across the country and do not dispatch on extreme heat days (30 degrees celsius and above), once an order is placed every effort will be made to ensure prompt delivery without compromising the condition of the wine. Please be advised that LANGTONS delivery guarantee does not cover heat damage.

During periods of warm weather (29 degrees celsius and below), LANGTONS will only hold shipments on your authorization. The best way for you to communicate your hold request is to not action shipping in your account or use our hold for heat option in your account.
 

For wines that are less than 15 years old, if you are not 100% satisfied with a purchase made through our online store or via your LANGTONS Private Client Manager, you can return your order to us for a refund. Alternatively, we can recommend a hand-selected alternative, personally chosen to reflect your original selection.

We stand by our reputation, so if you are unhappy with your purchase, contact us and we will do everything we can to help.

Need further assistance? Please contact our customer service team on 1300 946 347 or get in touch via email.​
 

Provenance plays an important role when buying wine at Auction and every effort is made to accurately describe the condition of wine regardless of value. All wines are meticulously checked, catalogued by our wine experts, and photographed, ensuring that you have all the information possible to make the most informed decision when bidding and buying at Auction.

However Buyer Beware does apply to all of our Auctions. We recommend that buyers of older wine make appropriate allowances for natural variations of ullage and the condition of corks and labels

If you feel that the wine does not reflect the condition description, please contact us to make arrangements for the return of these items. Our team will then be able to review your purchase and determine whether a replacement or refund is actionable.

We stand by our reputation, so if you are unhappy with your purchase, contact us and we will do everything we can to help.

Need further assistance? Please contact our customer service team on 1300 946 347 or get in touch via email.​
 

By placing an order through this invitation-only LANGTONS Private Sales site, your order will be automatically added to your existing LANGTONS account.

If you do not have a LANGTONS account, one will be created for you. A membership to LANGTONS is your key to unlocking unparalleled access to the world of fine wine through exclusive benefits, unique experiences and bespoke rewards.

Once your LANGTONS Private Sales order is confirmed, your order will be available to view in your account dashboard on LANGTONS main site. You will be notified once your order has been confirmed, with instructions on how to log in to your new LANGTONS account and when you can expect to see your invoice in your account.

If you’re an existing LANGTONS member, please use your existing login credentials to access your account dashboard.

Packing and dispatch of your order will be organised, once your order has been transferred to your LANGTONS account. You will be notified when dispatch has occurred and will receive tracking information.

Delivery times depend on the destination, please allow up to 10 working days for your order to be dispatched once your order is confirmed.

You can provide delivery instructions during the checkout process to suit your needs. If you need to alter these instructions after placing your order, please call the LANGTONS customer experience team at 1300 946 347 for assistance.

Orders require a signature upon delivery, and you will need to show your ID to the driver. If you select the option to "leave my order unattended" at checkout, you authorise the LANGTONS delivery partners to leave the order at the delivery address without obtaining a signature.

All items, including shipping charges, must be paid in full prior to dispatch. For further details on our metro and regional flat rate shipping fees click here.

Absolutely! Collecting your order from a Dan Murphy’s store can provide more flexibility if you can’t be home at the time of delivery. During the checkout process, you will need to nominate your preferred Dan Murphy’s store for collection. Standard delivery times and charges still apply.